AGB

These Terms of Service govern your access to and use of irisselections.shop, including purchases made through our Shopify online store.

By accessing our services or submitting an order, you agree to these Terms to the extent permitted by applicable law.

Mandatory rights granted to consumers under German and European Union law remain unaffected.

1. Online Store

irisselections.shop is an ecommerce website offering products for online purchase.

Our store is powered by Shopify ecommerce technology.

Customer support:

info@irisselections.shop

2. Eligibility

Customers must have sufficient legal capacity to enter into the relevant transaction or act with legally valid authority.

Users must provide accurate information when placing orders.

3. Lawful Use

You may use our website only for lawful purposes.

You must not use irisselections.shop to commit fraud, distribute malicious code, compromise website security, obtain unauthorised access to systems, impersonate other persons, infringe intellectual property rights, or engage in other unlawful conduct.

4. Product Information

We make reasonable efforts to describe products accurately.

Product images, colours, dimensions, materials, specifications, and other characteristics may be shown to help customers make informed purchasing decisions.

Minor differences may occur because of photography, manufacturing tolerances, screen settings, or packaging changes.

Mandatory rights concerning product conformity remain unaffected.

5. Product Availability

Products are subject to availability.

Adding a product to a shopping cart does not guarantee that the product will remain available.

If a product becomes unavailable after an order has been submitted, we may cancel the affected item and refund the corresponding payment.

6. Prices

Prices will be displayed according to applicable consumer-pricing requirements.

The total amount payable will be shown before the customer submits the order.

All orders receive free standard shipping.

7. Orders

Customers should review all order information before completing checkout.

This includes products, quantities, prices, contact details, delivery information, and payment information.

Errors should be corrected before submitting an order whenever possible.

8. Contract Formation

Product listings may constitute invitations for customers to submit orders rather than binding contractual offers, depending on the checkout structure and applicable law.

The point at which a binding purchase contract is formed will be determined by applicable law and the communications provided during checkout and order processing.

9. Payment

Available payment options will be displayed during checkout.

Payments may be handled by Shopify Payments or other independent payment providers.

Orders may be suspended or cancelled if payment cannot be authorised or reasonable fraud concerns exist.

10. Free Shipping

All orders receive:

FREE STANDARD SHIPPING

Standard estimated delivery:

15–20 days

Detailed terms are contained in our Shipping Policy.

11. Delivery

Delivery estimates are provided in good faith.

Unless a delivery date is expressly agreed as binding, delivery dates are estimates.

Mandatory consumer rights relating to late delivery remain unaffected.

12. Delivery Addresses

Customers must provide complete and accurate delivery information.

If an address error is discovered, contact:

info@irisselections.shop

immediately.

We will make reasonable efforts to correct the address before shipment but cannot guarantee changes after fulfilment has begun.

13. Transportation Risk

For consumer contracts, transportation risk passes according to mandatory applicable law.

Nothing in these Terms transfers risk to a consumer sooner than legally permitted.

14. Statutory Right of Withdrawal

Consumers entering qualifying distance contracts generally have a 14-day statutory withdrawal right under German law.

Our Return and Refund Policy contains more detailed information.

15. Refunds

Valid statutory withdrawals will be reimbursed according to applicable German law, including the reimbursement timing and payment-method requirements established by §357 BGB.

16. Defective Goods

Statutory warranty and conformity rights remain unaffected.

Where goods are defective or fail to conform to the purchase contract, customers may be entitled to statutory remedies.

17. Promotions

Promotional offers may contain specific conditions.

Unless otherwise stated, promotional offers may not necessarily be combined.

Promotional conditions remain subject to mandatory consumer law.

18. Intellectual Property

Content displayed through irisselections.shop may be protected by copyright, trademark, design, database, and other intellectual property rights.

Users may not reproduce, distribute, commercially exploit, or modify protected content without lawful permission.

19. Third-Party Services

Our online store may rely on Shopify, payment processors, carriers, fulfilment providers, analytics providers, security providers, and other independent service providers.

Third-party services may be governed by their own terms.

20. External Links

Our website may include links to independent third-party websites.

A link does not automatically constitute endorsement or control of the third-party website.

21. Website Availability

We aim to maintain reliable access to our online store.

However, temporary interruptions may occur because of maintenance, technical faults, hosting problems, security incidents, network failures, or other circumstances outside our reasonable control.

22. Liability

Nothing in these Terms excludes liability where exclusion is prohibited by law.

Mandatory liability, including liability for intentional misconduct, gross negligence, injury to life, body or health, statutory product liability, fraudulent concealment, guarantees, or other legally non-excludable obligations, remains unaffected.

Other liability restrictions apply only to the extent permitted by applicable law.

23. Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data-protection law.

24. Changes to These Terms

We may update these Terms to reflect changes in law, ecommerce technology, logistics, products, or business operations.

Changes generally apply prospectively.

Existing statutory and contractual rights remain unaffected.

25. Severability

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

26. Governing Law

To the extent legally permissible, contracts with consumers in Germany are governed by German law and applicable European Union law.

Mandatory consumer protections that cannot lawfully be excluded remain unaffected.

27. Consumer Dispute Resolution

We encourage customers to contact us directly regarding complaints.

Unless legally required to participate in a specific consumer arbitration process, irisselections.shop does not generally undertake to participate in proceedings before a consumer arbitration board.

28. Contact Information

Questions regarding these Terms may be sent to:

irisselections.shop
Email: info@irisselections.shop